Terms and Coaching Agreement

Last updated: October 19, 2026

These terms are the agreement between you and Simple Not Easy Solutions LLC, doing business as FitHer Nutrition & Fitness ("FitHer," "we," "us"), with Lindsay Clements as head coach ("Coach"). Part 1 covers coaching. Part 2 covers fithernutrition.com and the member portal.

Part 1. Coaching Agreement

1. Accepting this agreement

You accept this agreement by checking the box at checkout before you pay. You confirm it again when you sign the last page of your intake form. The date you purchase is the Effective Date. You must be 18 or older to purchase coaching.

2. Your plan

You purchased one of the plans below. You get the services listed for your plan. If you change plans, the services for your new plan apply from the date of the change.

FitHer Self-Guided does not include weekly check-ins, private messages with Coach, or individual plan changes. Questions go in the Q&A group chat, and billing or account questions go to support@lcfitnessco.com.

3. Labs add-on

You may add a one-time lab review for $300 with any plan. It includes the lab panel, Coach's review of your results, macro and programming adjustments, and a protocol with supplement recommendations to review with your doctor. The lab fee is non-refundable once your lab order has been placed. Lab reviews are educational and do not diagnose or treat any condition (see Section 11).

4. Payment

You agree to pay the price shown at checkout. Payments are processed by Stripe.

• Monthly plans are charged automatically on the same day each month to the card or bank account you used at checkout.
• Pay in full covers four months in one payment (the full four-month minimum on FitHer Coaching and FitHer Custom).
• Accepted payment methods are the ones offered at checkout (card, US bank account, and Afterpay on pay-in-full plans). HSA/FSA funds may be used where eligible through Truemed.

If a payment doesn't go through. Stripe automatically retries a failed payment, and we'll email you a link to update your card or bank account. If the payment still hasn't gone through 7 days after it was due, your access to coaching and the app is paused until it does.

5. Four-month minimum and renewal

FitHer Coaching and FitHer Custom plans have a minimum commitment of four (4) months from the Effective Date (the "Term"). FitHer Self-Guided has no minimum commitment: a monthly Self-Guided plan is month to month from the Effective Date, and a pay-in-full Self-Guided plan covers four months.

• Monthly plans: after the four months (or from day one on FitHer Self-Guided), your plan continues month to month at the same price and renews automatically each month, charged to the same payment method, until you cancel. Your monthly price does not go up while your plan continues.
• Pay-in-full plans: your plan ends after the four months unless you choose to renew. We'll reach out before it ends to talk about what's next. Nothing renews or is charged automatically.

6. Cancelling

You can cancel a monthly FitHer Self-Guided plan at any time. On FitHer Coaching and FitHer Custom, you can cancel a monthly plan at any time after the four-month minimum. Either way, you can cancel for any reason. To cancel, email support@lcfitnessco.com with "Cancel" in the subject line (or use the cancel link at the bottom of this page). You don't need to give a reason or schedule a call. We'll confirm your cancellation by email within one business day.

Cancellation requires 30 days' notice. Any payment that comes due within those 30 days is still charged, and you keep full access through the end of the last month you paid for. After that, nothing else is charged. On FitHer Coaching and FitHer Custom, you can give notice before the four months are up, but payments for the full four-month minimum are still owed.

7. Refunds

All sales are final. FitHer does not offer refunds for any purchase, including unused months, missed check-ins, missed calls or unused features, except as described in The FitHer Promise (Section 8).

8. The FitHer Promise (FitHer Coaching and FitHer Custom)

If you complete the four-month minimum on FitHer Coaching or FitHer Custom, follow the plan, and haven't made measurable progress, Coach will keep coaching you at no charge until you do.

• "Follow the plan" means that for the full four months you logged your food at least six (6) days every week, completed at least 80% of your scheduled workouts, and submitted every weekly check-in.
• "Measurable progress" means improvement in at least one of these, compared with your first two weeks: weekly average body weight, waist or hip measurements, or strength on tracked lifts.

Progress and plan-following are measured from what you log in the FitHer app and your weekly check-ins. To use the promise, email support@lcfitnessco.com within 30 days after your four months end. Free coaching continues on your current plan until measurable progress is made. This promise is your only remedy for lack of results. It is not a refund and not a guarantee of any specific result.

9. Calls

Private calls (FitHer Coaching and FitHer Custom) are booked through Coach's scheduling link. You may cancel or reschedule a call up to 24 hours ahead with no penalty. If you cancel or reschedule less than 24 hours ahead, or miss a call without notice, you may lose that month's call at Coach's discretion. Unused monthly calls don't roll over. If Coach has to cancel because of illness, an emergency or anything beyond her control, she'll reschedule with you.

10. Communication and response times

Coach's working hours are Monday through Friday, 8:00 AM to 4:00 PM Eastern. Coach responds to messages within one business day. Weekly check-ins are sent Sunday evening, due Monday at 8 PM, and answered by Wednesday. Messages sent after hours, on weekends or on holidays are answered the next business day.

11. Health disclaimer

Coach does not provide medical services or advice. The services do not create a doctor-patient relationship and are for informational and educational purposes only. Coach is not a medical professional or a registered dietitian, and does not provide medical nutrition therapy. The services are not a substitute for a physician's evaluation or treatment, and they should not be used to diagnose or treat any medical or health condition. Talk with your physician before starting any nutrition or exercise plan, especially if you are pregnant, postpartum, being treated for an illness, taking prescription medication, or following a therapeutic diet. If anything you receive from Coach conflicts with your physician's advice, follow your physician. You agree to tell Coach about any injury, health condition or change in your health that could affect your plan.

Exercise safety. Exercise carries a risk of injury. You choose your own weights and pace, use proper form, and stop any exercise that causes pain, dizziness or shortness of breath. You take part in the program voluntarily and accept these risks.

12. No guarantees

Nothing in this agreement, or in anything Coach says or sends, is a promise or guarantee of any result, except as described in The FitHer Promise. Coach will use her best efforts to help you. Results depend on many things, including your consistency, starting point and health history.

13. What we expect from each other

You agree to bring an open mind, honesty and clear communication, to keep up with the plan as best you can, and to let Coach know when something isn't working. Coach agrees to provide the services in a professional manner consistent with generally accepted industry standards.

14. The FitHer community

The group chats and group calls are for FitHer clients only. Keep what other members share private: no screenshots, no sharing their stories, photos or names outside the community. Be kind. FitHer may remove anyone from the community who doesn't follow this.

15. Your information and photos

Coach keeps your information private and won't share it with anyone outside FitHer unless required by law. Your check-ins, photos and messages are stored in the FitHer app (Trainerize) and our coaching tools so Coach can coach you. FitHer will never share your photos, story or results publicly without your permission.

16. Ownership of our materials

All programs, courses, videos, recipes, guides and other materials Coach creates or provides belong to FitHer. You may use them for your own personal use while you're a client. You may not copy, share, resell or redistribute them.

17. Ending the agreement early

Either party may end this agreement if the other breaks a material term and doesn't fix it within 10 days of written notice for a payment issue, or 30 days for anything else. FitHer may also end coaching right away for abusive or unsafe behavior toward Coach or other members.

18. Legal terms

• Limitation of liability. Neither party is liable for indirect, incidental, consequential, special or punitive damages. Each party's total liability is limited to the fees you paid in the 12 months before the claim.
• Indemnification. Each party agrees to cover the other for third-party claims caused by its own negligence, willful misconduct or material breach of this agreement.
• Force majeure. Neither party is responsible for delays caused by events beyond its reasonable control (for example illness, natural disasters, outages or public health emergencies), except for payment.
• Governing law. This agreement is governed by the laws of the State of South Carolina. Any dispute will be brought in a state or federal court in South Carolina.
• Attorney's fees. If either party has to enforce this agreement, the winning party may recover reasonable attorney's fees and costs.
• Assignment. FitHer may use other coaches or contractors to help deliver the services.
• Severability. If any part of this agreement is found unenforceable, the rest still applies.
• Notices. Notices under this agreement are given by email: to FitHer at support@lcfitnessco.com, and to you at the email you used at checkout.
• Changes. FitHer may update these terms. The version you agreed to at checkout applies to your current four-month term.
• Electronic agreement. Checking the box at checkout and typing your name on the intake form are your electronic signature, with the same effect as signing on paper. You agree that we can send you notices and records electronically.
• Survival. Sections that by their nature should continue after coaching ends (payments owed, health disclaimer, ownership, confidentiality and the legal terms in this section) continue after this agreement ends.
• Entire agreement. This agreement replaces any earlier agreements about the same services.

Part 2. Website and member portal

19. Using the site and portal

fithernutrition.com and the FitHer member portal are for adults seeking general nutrition and fitness education. Portal access comes with your coaching plan and isn't sold separately. Your login is personal to you; please don't share it. Your portal access reflects your current plan and ends when your coaching ends.

20. Testimonials

Client stories and photos on the site are real, shared with permission, and reflect individual results. They are not a promise that you'll get the same results.

21. Other services we use

Parts of the site and coaching run on other companies' tools, including Trainerize, Stripe, Flodesk, MemberSpace, Calendly and Truemed. Using those features is also subject to their terms. FitHer isn't responsible for their availability or performance.

22. Contact

Questions about these terms: support@lcfitnessco.com.